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Reading is more difficult onscreen so you should make it as easy for the visitor as possible. For a start, long paragraphs are harder to read onscreen than on paper. Try and keep your paragraphs short, say no larger than 5 sentences.

Use shorter pages to make your information more maintainable.  If you're going to be changing your documents frequently, it's usually easier to swap several short files than change the middle segments of longer ones.

If your pages present text that people will want to read at length, it's all right to use longer, scrolling pages.  Scrolling the browser window allows a reader to advance in the text with less loss of mental "context" than does following a link. This advantage lasts up to about four screenfuls of text. After that, there is a tendency for people to lose their context, and get frustrated with the mechanism of scrolling, and their inability to keep track of what's elsewhere on the page.

For information that you think people may want to print or save, provide us with a separate copy of the complete document. Web pages don’t print very well, and your readers will thank you for it.

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Last modified: 08/31/11